1.) Make Sure Your PC Meets the Minimum System Requirements
Apart from ensuring that your internet connection is working properly and is capable of running McaFee, you will also need to ensure that your PC meets the minimum system requirements that the antivirus program needs to perform adequately. The minimum system requirements for McaFee are:
- Operating System: Microsoft Windows 10, 8, 7, Vista and XP, Android 4.0.3 and up
- Processor: 1 GHz or greater
- Memory: 512 MB or greater
- Hard Disk: Need 1 GB or more of free space
2.) McaFee Super Shield Not Working
- Open McaFee app on your computer and select the Super Shield icon from the McaFee dashboard and select the “Protected” option.
- Next, click on the Uninstall > Yes option and then close McaFee and relaunch it.
- Now, from the McaFee dashboard, find and select the Super Shield button.
- Then, click on the “Not Protected” option and then on the Install option. You will then need to wait until McaFee downloads the latest definitions. You can now check if the SuperShield issue is resolved.
- In case the Supershield issue persists, go to the desktop, press the Windows and R keys on your keyboard to open the Run box.
- In the Run field, enter “services.msc” and press the OK button. On the Services window, scroll down and find the PC Pitstop. Check if its startup type is Automatic or not.
- In the next step, check if the “Server” service’s startup type is automatic. If You find any of these services to be not automatic, right-click the service > select Properties > Automatic from the Startup type drop-down menu > press Apply > click OK.
- After that, locate TCP/IP NetBios Helper and make sure that its startup type is automatic.
- Then, set the start type of the “Workstation” service as automatic, close the Services app window and restart your PC.
- Once you have restarted your PC, launch McaFee, go to Super Shield > Unprotected > Install option. You can then check if the SuperShield problem is resolved or not.
3.) Unable to Load McaFee
In case you are unable to load the McaFee program on your PC, consider following these steps:
- Firstly, download the Active X Control removal tool from the official site of the manufacturer and run it on your computer.
- Next, open McaFee and wait for the program to automatically download Active X Control. When downloaded, simply install it on your PC.
- However, if this process doesn’t help resolve the McaFee issue, consider uninstalling and reinstalling it on your computer.
4.) Problem Uninstalling McaFee
The basic solution to fix issues with McaFee is simply uninstalling and reinstalling the antivirus program. While installation is a simple step-by-step guide that can be followed easily, uninstallation is where you may face issues. If this is the case, you can consider the following tips to successfully uninstall McaFee from your computer right away.
- Make sure to log into your Windows 10 PC as an administrator.
- Next, select the Search the web and Windows field, type “Control Panel” in the provided field, and select the Control Panel option.
- Then, when the “Adjust your computer’s settings” screen opens, click on the Uninstall a program link.
- Now, select McaFee, right-click on it, and choose Uninstall > Yes option.
- After that, repeat the last step for McaFee Super Shield and PC Pitstop Info Center.
- Finally, restart your computer and re-install the McaFee program.
5.) McaFee Testing Problems
When experiencing a McaFee Testing problem, make sure to reduce the running software to its minimum requirement. Also, as every program running in the background has the capability to affect your system, it can prevent McaFee’s test from running as well.
- Check your cookie and security settings and make sure they are correct.
- Consider running a quick or full scan and cleaning your system with McaFee to ensure the removal of any malicious files.
- Disable browser add-ons like ad blockers or popup blockers as they usually make changes to the HTML and script code on a page.
- Make sure to update your operating system using Windows Update.
In most cases, following the above-mentioned workarounds should help your Fix issues McaFee not working on your computer.